Dedicated to Your Comfort and Peace of Mind
Nisco customer service is a provider focused on customer service for Nisco adjustable beds and futons. Since 2017, we've helped over 100,000 users across North America. Our team responds within one business day, offers help by phone, text, and email. We ship parts rapidly through US and Canadian centers. We guide every customer patiently until their bed or futon works properly.
Reliable Support Across North America
We combine personalized assistance with an efficient logistics network to address issues promptly.
Rapid Response Times: Inquiries are handled same-day during business hours and always within 24 hours on workdays.
North American Coverage: Headquartered in Arizona, serving clients across the U.S., Canada, and Mexico.
Dedicated Distribution Centers: U.S. and Canadian hubs ensure fast delivery of motors, control boxes, and remotes.
Bilingual Specialists: Support is available in English, Spanish, and French.
24/7 AI-Driven Reception: Automated 24/7 intake guarantees quick follow-up on the next business day.
Our Leadership
Our company was founded on the principle that customer service should be quick, empathetic, and thoroughly dependable
Bob - Managing Director
A lifetime of public contact while in service for the US federal government and in private industry helped Bob gain the experience and knowledge necessary for knowing and delivering exceptional customer service. Front line hands on and executive level management helped create the broad base of experience necessary to know what is needed to make the customer service experience a positive one for everyone in involved. No sale is ever complete until the consumer is satisfied.
Dr. Krysstine - Co-Managing Director
Dr. K brings a world of caring, compassion and knowledge to Nisco Customer Service. Her lifetime of experience driven by family, education and love is reflected daily in the operations of our team. Conversations with consumers, are met with patience and understanding. She easily brings satisfaction to the customer and provides the exceptional customer service the consumer deserves. She knows an amiable experience with the consumer will always reflect positively on the clients we represent. Additionally, her organizational and team building skills have built a strong and compassionate specialist team.