Nisco Customer Service specializes in customer service and technical support for Nisco-made adjustable beds, adjustable bed bases, and futons across North America.
Most inquiries are responded to within the same day or no later than 24 business hours during the workweek, supported by a 24-hour AI-driven reception system that collects your information for rapid follow-up.
Yes, Nisco Customer Service offers bilingual support in English, Spanish, and some French to assist a wide range of customers.
If your adjustable bed base isn't working, please contact Nisco Customer Service for assistance and troubleshooting. They will help diagnose the issue and guide you through next steps.
If your remote control is not working, first try installing new batteries or plugging it into the charger. If it still doesn't work, contact Nisco Customer Service for help with troubleshooting and remote pairing.
Yes, Nisco Customer Service coordinates sourcing and rapid shipping of replacement parts including motors, control boxes, and remote controls for both in-warranty and out-of-warranty Nisco adjustable beds.
Yes, if the base is still under warranty, if it is out of warranty, we’ll try to assist if techs are available in your area.
Nisco Customer Service is based in Grand Junction, Colorado, and supports customers across the USA, Canada, Mexico, and occasionally international markets like Australia, Japan, and England.
You can reach Nisco Customer Service via phone at 855-430-8943, email at [email protected], or through contact forms on their website. Their 24/7 AI-driven reception ensures your request is routed to a specialist promptly.
Nisco Customer Service is uniquely focused on Nisco adjustable beds and futons, offering specialized, fast, and knowledgeable customer service with bilingual support, continental warehousing for quick parts delivery, and the ability to dispatch technicians when needed. Their approach prioritizes empathy, clear communication, and protecting brand reputation.
Yes, Nisco Customer Service offers educational materials including assembly videos and user guides to help customers resolve simple issues independently and better understand their products.
Retailers and distributors can rely on Nisco Customer Service to handle all post-sale customer support, warranty management, parts logistics, and technical troubleshooting, reducing their workload and protecting their brand reputation with expert service.
Yes, Nisco Customer Service manages warranty inquiries and coordinates warranty for Nisco adjustable bed products.
Nisco Customer Service operates as a trusted partner for Nisco, maintaining strict confidentiality of proprietary information and treating every customer interaction with care and professionalism.
Yes, Nisco Customer Service provides step-by-step guidance on how to pair or re-pair remote controls to your Nisco adjustable bed.